In a move by efficient NHS that has been labeled as ‘cheapskate’ went through furious controversies, a senior Health Service official has suggested saving money by sending bandages of administration work to Delhi, Bombay and other cities.

But the view of having a call center in India to book an NHS appointment was confronted by critics.

According to them the plan could put people’s confidential medical records in danger and also could lead to misdiagnoses because Indian Call Center staff is unlikely to know about the working standards of NHS. 

A report revealed that the Health Service could save £1billion a year if it cut out wastes which see some trusts paying more for the same equipment than other trusts. 

The study by NHS shared Business Services found shocking examples of wastes including eight NHS trusts paying 19 different prices for the same pacemaker with squandering £750 a time.

John Neilson, managing director of NHS Shared Business Services (NHS SBS), said that NHS could save hundreds of millions by getting better value for money. But, it is his idea of outsourcing NHS administration to India that has proved the most controversial.